FAQ's

Can I get vehicle history or accidents?

This service provides technical specifications. For history reports you may need paid services.

How do I search for a vehicle?

You can use the search filters on our platform to find vehicles by make, model, year, price, location, and other parameters.

Do I need an account to search vehicles?

No, you can browse and search vehicles without an account, but registration is required to place bids.

How do I place a bid on a vehicle?

After selecting a vehicle, enter your bid amount and confirm it. You must be logged into your account to participate in bidding.

Can I bid on multiple vehicles at the same time?

Yes, you can place bids on multiple vehicles simultaneously depending on your account status and limits.

What happens after I place a bid?

Your bid is submitted to the auction system. If you have the highest bid when the auction ends, you may win the vehicle.

Can I cancel my bid?

In most cases, bids cannot be canceled once placed, as auctions follow strict rules. Please review your bid carefully before confirming.

How do I know if I won the auction?

You will receive a notification in your account and/or by email if your bid is successful.

Are there any fees for bidding?

Yes, auction and service fees may apply depending on the vehicle and auction platform. All costs are typically shown before final confirmation.

Can I participate in auctions like Copart or IAAI?

Yes, we provide access to major auctions such as Copart and IAAI through our platform.

What should I check before placing a bid?

We recommend reviewing vehicle photos, condition reports, history (if available), and estimated costs before placing a bid.

How do I register on the website?

To create an account, click the Sign Up button, fill in your details, and confirm your registration.

Do I need to verify my email address after registration?

Yes, after registration you may be asked to confirm your email address by clicking the verification link sent to your inbox.

What should I do if I did not receive the verification email?

Please check your spam or promotions folder first. If the email is not there, you can request a new verification email from your account or login page.

How do I log in to my account?

Click the Login button and enter your registered email address and password to access your account.

What should I do if I forgot my password?

Use the Forgot Password option on the login page and follow the instructions to reset your password by email.

Can I change my account information later?

Yes, you can update your personal details, contact information, and account settings from your profile dashboard.

How do I change my password?

You can change your password in your account settings by entering your current password and creating a new one.

Can I use one account on multiple devices?

Yes, you can log in to your account from different devices using the same credentials.

Why am I unable to log in to my account?

This may happen if your email or password is incorrect, your email is not verified, or there is a temporary system issue. Try resetting your password or contacting support.

How can I delete my account?

If you would like to delete your account, please contact support or use the account deletion option if it is available in your profile settings.

Is this VIN decoder free?

Yes, our VIN decoder is completely free with no limits.

What vehicles are supported?

Passenger cars, trucks, buses, motorcycles and trailers

Do you store VIN numbers?

No, VINs are used only to request data from the official API.

Can I get vehicle history or accidents?

This service provides technical specifications. For history reports you may need paid services.

What does the car delivery service from the USA include?

The service includes vehicle pickup, transportation within the USA, port handling, ocean shipping, documentation support, and delivery coordination.

How long does delivery from the USA take?

Delivery time depends on the vehicle location, port of departure, destination country, and customs procedures.

Can you deliver cars bought at Copart or IAAI?

Yes, we help organize delivery for vehicles purchased at Copart, IAAI, and other US auctions.

Do you help with documents?

Yes, we assist with the shipping documents required for export and delivery.